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Send Intelligent SMS Surveys and Text Feedback Forms

Collect data and engage your stakeholders with Mogli’s dynamic, automated text message surveys.
See in in Action

Grab recipients’ attention with quick surveys they can complete directly from their messaging app. Mogli surveys are easy to build—you don't need to be a Salesforce Admin or Developer to create forms or gather feedback via text. Create linear or branching surveys to reflect the simplicity or complexity of your line of questioning using an intuitive interface. Your audience automatically receives the next message or question that’s most relevant.

SMS surveys are perfect for data collection during any customer or constituent lifecycle stage. Our surveys automatically add data to your Salesforce contact records, allowing you to receive information from text surveys in a scalable, time-efficient way, no matter what version of Salesforce you use. 

Mogli supports any Standard or Additional Salesforce Object, so you can leverage surveys in any way that supercharges your unique use case.

Visualization of the Mogli interface, where you can create and implement text surveys Click image to zoom
Laptop showing contact details and a text exchange within Mogli’s SMS survey app Click image to zoom
Your SMS and WhatsApp surveys will far outperform any other communication channel. With an average 45% response rate, you’ll quickly collect plenty of feedback. Gathering data from text surveys allows Mogli clients in any industry to get insightful, actionable feedback from a wide range of stakeholders.

Benefits of text message surveys

Switching from outdated email forms to modern, streamlined text surveys comes with plenty of benefits for your organization. Take advantage of:

Data

Access an easy, fast, engaging data collection method via streamlined text surveys.

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Text messages see much higher response rates than email surveys, leading to more completed surveys and more valuable data.

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Unlock flexible, scalable engagement opportunities that are easy for any recipient to participate in.

Use SMS surveys to collect any type of information you need. Mogli operates directly in Salesforce, enabling you to create, send, track, and record data from custom surveys right from your database. 

With Mogli, you can:

  • Quickly design linear or branched SMS surveys in Salesforce to collect data and feedback.
  • Bulk-send surveys as a part of Process Builder or Flow automation.
  • Generate leads with inbound keyword queries by gathering contact information and auto-creating Salesforce records.
  • Nurture relationships with prospects by asking qualifying questions and auto-updating records based on responses.
  • Gather feedback about each part of your operations, from onboarding to customer satisfaction surveys (CSAT).
  • Qualify potential applicants and automatically direct them to the most relevant information about your university.
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How to send text surveys with Mogli

Gathering data with text message surveys is easy. Once Mogli is set up in your Salesforce instance, all you have to do is:

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Build automated surveys with linear or branched logic using Salesforce Forms.

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Manually send surveys in bulk, or set up custom triggers and automated workflows driven by your contacts' actions.

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When text recipients respond to your survey questions, Mogli automatically records response data in your Salesforce Contact records.

Example branching SMS survey questions created with Mogli

(Plan out your list of questions and possible responses. Take your students or customers down tailored conversation paths.)

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Start collecting data faster with Mogli’s SMS surveys

Schedule a demo with our team to learn how our easy-to-use Salesforce texting app can drive better results for your organization.

Book a Demo