While businesses and organizations that text message from Salesforce already enjoy a sky-high open and response rate, MMS further lifts engagement by captivating the audience with visual, audio, and video media.
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Humans process images 60,000 times faster than plain text, so you can convey more information than with just words. MMS allows your messages to stand out, regardless if you’re promoting a service or supporting customer success. MMS is an untapped mobile messaging resource in most industries. Mogli supports the two-way exchange of files like jpegs, gifs, pngs, pdfs, mp3s, and mp4s.